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Terms and Conditions

We endeavour to ensure that all our customers have complete satisfaction no matter what their requirements are. It should, however, be understood that all orders are accepted on the following conditions:

Returns

If for any reason you are not satisfied with your purchase, please return it to us in its original condition and we will refund you in full the cost of the goods.

If the wrong goods are supplied due to our error or the goods are faulty or you are not satisfied with your purchase, we will refund you in full and supply you with the appropriate self-addressed pre-paid packaging for you to return the goods to us. This does not affect your statutory rights as a consumer.

To make a return please supply us with your name & address and also the reason for the return. The packaging should be returned to our address.

Cancellation

You can cancel your order from the date of the contract and up to 7 working days, starting from the day after you receive the goods.

Upon cancellation we will refund your payment as soon as possible.

Please return the goods to the address below.

Payment options

We accept most major credit/debit cards including Visa, MasterCard and Maestro.  Online Card payments are handled securely by leading payment provider WorldPay.

You can also telephone your order through to our order hotline number to +44 (0) 113 2468888 along with your credit or debit card details.

Security

We operate a secure site. To satisfy yourself that our site is secure, please check the browser is displaying a padlock in the address bar.  Click on this padlock for more information.

Payments are handled by WorldPay.  You will be directed to their site to make your secure payment.  All details are encrypted when the order is placed.  The payment details are held on WordPay’s secure servers and not on our website – so in the unlikely event that our website is hacked then no sensitive payment details will be accessible/available.

VAT

Our prices include VAT where applicable. Our VAT registration number is 170 2686 67

C. WYLDE & SON LIMITED
Registered Office: Unit C1, Aire Place Mills, 143 Kirkstall Rd, Leeds, West Yorkshire LS31JL
Registered in England, Company No. 881251

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Holiday Update

Last orders to be processed will be taken up to 12 noon on Wednesday 14th August. We re-open on Wednesday 28st, all orders placed while we are closed will be processed on our return. Thank you for your understanding. Kind Regards, the Wyldes team.

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